In general, we collect your data. personal data directly from you, so you are in control of the type of information you give us. With the example title, we receive information from you. like this:

• When you create an account on https://azekra.com you give us: email address, name and surname, mobile phone number, delivery addresses, alternative email address, bank card details, etc.

• When you place an order, you provide us with information such as: desired product, name and surname, delivery address, billing details, payment method, phone number, bank card details, etc.

We do not collect or otherwise process sensitive data, included by the General Data Protection Regulation in special categories of personal data. We also do not wish to collect or process data of minors under the age of 16.

We will use your data. of a personal nature for the following purposes:

• To provide Azékra LLC services for your benefit.

This general purpose may include, as appropriate, the following:

• Account creation and management within the Azékra LLC site

• Processing orders, including receiving, validating, shipping and invoicing them

• Solving cancellations or problems of any nature related to an order, goods or services purchased

• Reimbursement of the counter value of the products according to the legal provisions

• Providing support services, including providing answers to your questions about your orders or Azékra LLC's goods and services

Processing your data for these purposes is in most cases necessary for the conclusion and execution of a contract between Azékra LLC and you. Also, certain processing subsumed for these purposes is required by applicable law, including tax and accounting law.

• To defend our legitimate interests.

There may be situations where we will use or share information to protect our rights and business. These may include:

• Measures to protect the website and users of the Azékra LLC platform against cyber attacks

• Measures to prevent and detect fraud attempts, including the transmission of information to the competent public authorities

• Measures to manage various other risks

The general basis for these types of processing is our legitimate interest in defending our commercial activity, it being understood that we ensure that all measures we take guarantee a balance between our interests and your rights and freedoms. fundamentals.

Also, in certain cases we base our processing on legal provisions such as the obligation to ensure the protection of goods and valuables provided by the applicable legislation in this matter.

How long we keep your data with a personal character

As a general rule, we will store your data. personal while you have an account on the Azékra LLC platform. You may request that we delete certain information or close your account at any time, and we will comply with such requests, subject to the retention of certain information including after account closure, where applicable law or our legitimate interests require it.

To whom we send your data. with a personal character

As appropriate, we may transmit or provide access to certain of your personal data. the following categories of recipients:

• courier service providers

• payment/banking service providers

• marketing/telemarketing service providers

• market research service providers

• insurance companies

• IT service providers

• other companies with which we can develop joint programs for offering our goods and services on the market

If we are under a legal obligation or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities.

We ensure that access to your data by third-party legal entities under private law is carried out in accordance with the legal provisions on data protection and information confidentiality, based on contracts concluded with them.

How we protect the security of your data. with a personal character

We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures in accordance with industry standards.

Transmission of your data of a personal nature is done using the latest encryption algorithms and we store them on secure servers, ensuring data redundancy at the same time.

To make payments we use the services of the payment processor Stripe. Any payment information is encrypted, using HTTPS technology with TSL 1.2 encryption.

Despite the measures taken to protect your data. of a personal nature, we draw your attention to the fact that the transmission of information over the Internet, in general, or through other public networks, is not completely secure, as there is a risk that the data will be seen and used by unauthorized third parties. We cannot be responsible for such vulnerabilities of systems that are not under our control.

What rights you have

The General Data Protection Regulation recognizes a number of rights in relation to your data. personal. You can request access to your data, correction of any mistakes in our files and/or object to the processing of your data. personal. You can also exercise your right to complain to the competent supervisory authority or go to court. If applicable, you may also benefit from the right to request the deletion of your data. of a personal nature, the right to restrict the processing of your data. and the right to data portability.

More information about each of these rights can be obtained by consulting the table below.

In order to exercise your rights, you can contact us using the contact details set out above. Please note the following points if you wish to exercise these rights:

Identity. We take the privacy of all records containing personal data seriously. For this reason, please send us your requests. regarding such records using the e-mail address contact@glyko.ro. Otherwise, we reserve the right to verify your identity by requesting additional information aimed at confirming your identity.

Fees. We will not charge a fee to exercise any right in relation to your personal data, unless your request for access to the information is unfounded, repetitive or excessive, in which case we will charge a fee that is reasonable in the circumstances. We will inform you of any fees applied before we settle your claim.

Response time. We aim to respond to any valid requests within a maximum of one month, unless this is particularly complicated or you have made multiple requests, in which case we will respond within a maximum of two months. We will let you know if we need more than a month. We may ask if you can tell us exactly what you want to receive or what you are concerned about. This will help us act faster and shorten the response time to your request.

Rights of third parties. We must not comply with a request if it would adversely affect the rights and freedoms of other data subjects.